ADMINISTRATIVE SUPPORT at Department of Social Development

Job Title: Administrative Support (Administrative Services - Level 3)

Company Name: Department of Social Development

Location: New Brunswick (In-person)

Job Type: Full-time

Job Summary:
Join the Department of Social Development as an Administrative Support team member, where you will play a vital role in enhancing the quality of life for New Brunswick's citizens. This position involves providing essential administrative services to the public and staff, contributing to the department's commitment to improving service delivery and client experience.

Key Responsibilities:
- Receive and respond to a wide range of routine telephone inquiries and walk-in clients. - Evaluate inquiries and provide general information. - Direct clients and the general public to the appropriate employee or resource. - Ensure compliance with relevant policies, regulations, and procedures. - Identify, research, and resolve supplier, customer, and processing issues. - Run financial reports and input budget information. - Monitor the accuracy and quality of financial information. - Manage accounts receivable/payable and receive payments. - Reconcile supplies inventory. - Provide photocopying, fax services, data entry, records management, mail outs, and petty cash management. - Process incoming and outgoing mail. - Prepare legal documents and correspondence. - Perform other related duties as required.

Required Qualifications:
- High school diploma or GED supplemented by successful completion of a one (1) year post-secondary program in office technology, secretarial field, or other related post-secondary education. - Minimum of three (3) years of related work experience. - Knowledge and experience working with Microsoft Office Suite. - Written and spoken competence in English AND French is required for some vacancies; other vacancies require written and spoken competence in English OR French. - An equivalent combination of education, training, and experience may be considered.

Preferred Qualifications:
- Minimum of one (1) year of experience working in an office setting. - Knowledge of conflict resolution.

Salary and Benefits:
- Salary Range: $42,250 - $51,246 per year ($1,625.00 to $1,971.00 bi-weekly). - Comprehensive benefits package and the Public Service Shared Risk Pension Plan. - Opportunities for career growth, professional development, and training. - Free access to Employee and Family Assistance Program (EFAP) and services. - Paid vacation benefits.

Application Process:
If you are interested in this exciting opportunity, please submit your resume online or by mail by February 14, 2025, indicating competition number: R76-2024-25-73. Applicants must identify one (1) Zone in which they would prefer to be interviewed from the following options:
- South-East Zone (Moncton, Richibucto, Shediac, Sackville)
- South-West Zone (Saint John, Sussex, St. Stephen)
- Central Zone (Fredericton, Woodstock, Perth-Andover, Miramichi, Neguac)
- Northern Zone (Grand-Falls, Campbellton, Bathurst, Caraquet, Acadian Peninsula, Shippigan)

All candidates invited to an interview will have the opportunity to identify their preferred work location across all zones and locations. This competition may be used to fill future vacancies at the same level.

Contact Information:
Social Development
Human Resource Services
4th floor, 551 King Street
Fredericton, NB E3B 1E7
Telephone: (506) 462-5096
E-mail: [email protected]

We thank all those who apply; however, only those selected for further consideration will be contacted. As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program and veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment. We promote a scent-reduced environment and are an Equal Opportunity Employer.